FAQ

CONTACT US

How can I contact Drown In Black?

PAYMENTS

What payment methods do you accept?

I am not from the United States and do not use "USD". Do you accept (my country's currency)?

SHIPPING AND CUSTOMS

When will my order be processed?

How long will it take to receive my order?

My tracking has not updated for a while, is everything okay?

What if my package is lost in the process?

Stock products - price fluctuations

Is it possible to change my address/modify my order?

RETURNS

Is it possible to return an item for a full refund/exchange?

Can I cancel my order if I don't want the items anymore?

When will I receive my refund?